Celebrity Cruises Covid 19 Update March 24, 2020
Extraordinary times call for extraordinary measures. We have now suspended all global sailings through May 11, 2020. In addition, due to port closures, we are suspending Alaska sailings through July 1, 2020; and Canada/New England sailings departing May 19th, May 28th and June 16th will be modified. We understand the severity of the public health crisis confronting us around the world and want to ensure that we play our part and take appropriate action. We are working with all guests impacted by these changes and appreciate the patience and understanding of all those involved during these unprecedented times.
For impacted sailings, compensation of 125% Future Cruise Credit (FCC) will be processed automatically. Future Cruise Credit is good through December 31st, 2021. If you prefer to forfeit the higher value of the 125% Future Cruise Credit for all of the guests in your reservation and instead accept a 100% refund, you may contact us anytime up until the expiration date of your FCC.
If you pre-booked any shore excursions, beverage, internet, specialty dining or other onboard packages, through Celebrity Cruises, you will have the option of receiving 125% Onboard Credit (OBC) to be used on your next sailing, or you may choose a 100% refund. In order to select the 125% Onboard Credit please click here to submit your request. If we have not received your choice of compensation for these pre-booked items by April 8th, you will automatically receive a full refund to your original method of payment. Guests with independent shore excursion arrangements should contact their tour operators as soon as possible.
Information updated as of March 24, 2020, and subject to change. Refer to cruise line website for current information.